Facilities and Services Updates

Last updated: March 23, 2020:

District of Squamish has closed several facilities and is offering a number of municipal services online or by phone in order to protect citizens and employees.


How to contact staff:

Municipal Services
604.892.5217 or info@squamish.ca

Public Works
To report an issue after hours, please call the 24 hour call centre at 604.815.4040.

Bylaw Enforcement
604.892.5217 or bylaw@squamish.ca

Recreation Services
604.898.3604

Police
Emergency 9-1-1, non-emergency 604.892.6100

Fire Rescue
Emergency 9-1-1


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Facility Closures

Status of Functions and Services (A-Z)

  • Animal Control

    Continues to respond to aggressive animals and animals at risk. Available by email and phone daily. Front counter service not currently available. Contact 604-892-5217 or info@squamish.ca

  • Bill payments
    • Property tax and utility payments can be made by online banking or by cheque.
      • Cheques can be mailed to Municipal Hall at PO Box 310, Squamish, BC V8B 0A3.
      • Cheques can also be dropped off in the Drop Box located at the front entrance to Municipal Hall.
    • Other payments can be made by cheque and either sent by mail or deposited in the after-hours drop box located at the front entrance to Municipal Hall.
  • Council Meetings

    District of Squamish Council continues to meet as required in order to move business forward.

    “Regular Business Meetings” for April are being replaced with “Special Meetings”. This will allow for greater flexibility in scheduling and holding meetings and Council will be taking up the new ability granted by the Province to hold meetings entirely electronically to protect our staff and council and adhere to physical distancing recommendations.

    Council has committed to ensuring that decisions which require, by legislation or bylaw, public participation will not move forward to a Public Hearing in order to ensure that the community continues to have every opportunity to participate in the public process. As always, the public is encouraged to be aware of what is on the Council Agenda and watch the meeting live-streamed on the District website, or at a later time from the meeting archive.  At this time, there will be no public attendance in the Council Chamber, and the District is committed to keeping to agenda items where feedback can be received by correspondence/email without any hearings or in-person participation. Contact council@squamish.ca or planning@squamish.ca.

    Options for expanded on-line public engagement opportunities are being explored for various projects.

  • Curbside Collection

    Waste collection is an essential service to Squamish residents and curbside collection will continue on your designated collection days unless otherwise notified. For curbside collection information and to receive collection schedule notifications by phone, email or text visit https://squamish.ca/collection-schedule/.

  • Landfill

    The Squamish Landfill remains open but will not be accepting payment by cash until further notice. Payment can be made by debit, credit or on account.

  • Recycling

    Squamish Landfill:

    The Squamish Landfill remains open with regular operating hours. The Squamish Landfill Transfer Station is experiencing significant customer volumes, customers should expect longer wait times and delays. 

    The following measures have been put in place to support physical distancing and reduce staff/customer interaction:

    • Cash payments are not accepted. Payment will be available by Debit, Visa and Mastercard or approved account.
    • The number of vehicles at the Transfer Station is limited, please respect the traffic lights.
    • A distance of two metres (six feet) between staff and other customers will be enforced. 


    Queens Way Recycling Depot:

    The Queens Way Recycling Depot is operating with reduced hours of 9 a.m. to 3 p.m. with a limit of two vehicles at a time. Please anticipate wait times. 

    Please visit the Landfill and Recycling Depots only if you are healthy and if your trip is essential.  

    Other recycling sites may have modified hours or services, please call before you go.

     

  • Transit

    Last updated: March 20, 2020

    Transit has implemented rear door entry only in order to protect the health of our drivers and passengers, while ensuring that transit remains available for those who rely on it.

    No fares will be collected.

    Please maintain a 2 metre/ 6 foot social distance from other passengers at all times while on the bus or waiting for the bus

  • Visitor Centre

    The Tourism Squamish Visitor Centre counter and Squamish Store will be temporarily closed until the end of the month. Note that the Squamish Adventure Centre remains open; the Cafe will offer takeout service and public washrooms are available. 

    The Visitor Centre will continue to assist visitors via phone, email, social channels and LiveChat on the Tourism Squamish website

    For questions regarding this closure or to share information about your business with the Visitor Centre please email info@tourismsquamish.com.

  • Wildlife

    Please report wildlife sightings and issues to the Conservation Officer Service at 1-877.952.7277.

Engineering

  • General Information

    The Community Planning & Infrastructure Department is operating at a reduced capacity until further notice in order to meet community expectations and support local businesses that are able to operate.

    • Development and Building Permit applications are being accepted and processed.
    • Building Inspection and Engineering Inspections services are being offered with special protocols in place to ensure staff and community health is not compromised.
  • Servicing Agreement for Land Development Applications:
    • Contact engineering@squamish.ca or your District Engineer PRIOR to submission of application to confirm details, protocol and fees.
    • Servicing Agreement applications can be submitted electronically via email directly to the District Engineer or to engineering@squamish.ca All applications must be submitted in their entirety (see Servicing Agreement for Land Development Document checklist) in order for review to begin. Applications missing documentation will not be considered received but will be held until all documents received.
    • Application fees can be paid by cheque via the District’s drop box at Municipal Hall. Any submissions via the drop box at Municipal Hall need to be provided in an envelope. Physical drop box submissions will not be opened for at least 24 hours.
    • Large document sets can be provided via dropbox or sync link.(please email engineering@squamish.ca  to request the link)
    • Securities of any kind MUST be received by cheque or Letter of Credit, as per District policy.
    • Hard copies of application and any plans may be required to be provided at a later date when the public health situation improves.
  • Servicing Agreement Final Submissions
    • Final Servicing Agreement packages that are ready for execution can be submitted via the District’s drop box at Municipal Hall. Any submissions via the drop box at Municipal Hall need to be provided in an envelope.Physical drop box submissions will not be opened for at least 24 hours. Packages may also be submitted by scheduling a drop-off appointment at Municipal Hall with staff ahead of time, whereby staff will provide a box outside the front door for the applicant to place packages in. All documents submitted will not be opened for at least 24 hours.
    • Securities of any kind MUST be received by cheque or Letter of Credit, as per District policy.
    • Once the package has been reviewed for completion, fee payments and securities will be processed.
  • Work, Noise Exemption, Blasting, and Driveway Surface Permits
    • Applications for all Work, Noise Exemption, Blasting and Driveway permits can be submitted via email to engineering@squamish.ca
    • Once all application requirements have been submitted, payment may be made by phone with a credit card (credit card details provided over the phone will not be recorded or retained, except for the purpose of making the payment) or cheque via the District’s drop box at Municipal Hall. Any submissions via the drop box at Municipal Hall need to be provided in an envelope. Physical drop box submissions will not be opened for at least 24 hours.
    • Once payments are complete, permits can be issued electronically via the contact email provided in application.
  • Trees and Soils Permits
    • Trees and Soils Permit applications can be submitted via the District’s drop box at Municipal Hall. Any submissions via the drop box at Municipal Hall need to be provided in an envelope. Physical drop box submissions will not be opened for at least 24 hours. Packages may also be submitted by scheduling a drop-off appointment at Municipal Hall with staff ahead of time, whereby staff will provide a box outside the front door for the applicant to place packages in. All documents submitted will not be opened for at least 24 hours.
    • Once the package has been checked for completion, fee payments can be processed and District staff can begin their review.
    • Upon review of application, security values will be determined and applicants notified. Securities of any kind MUST be received by cheque or Letter of Credit, as per District policy.
    • Security can be submitted via the District’s drop box at Municipal Hall. Cheques provided via the drop box at Municipal Hall need to be provided in an envelope.These submissions will not be opened for at least 24 hours.

Planning and Building

  • General Information

    The Community Planning & Infrastructure Department is operating at a reduced capacity until further notice in order to meet community expectations and support local businesses that are able to operate.

    • Development and Building Permit applications are being accepted and processed.
    • Building Inspection and Engineering Inspections services are being offered with special protocols in place to ensure staff and community health is not compromised.
  • Development Applications
    • Contact planning@squamish.ca PRIOR to submission of any planning application (such as Rezoning or
      Development Permit) to confirm details, protocol and fees.
    • Email application submissions to planning@squamish.ca with a Dropbox or Sync link to all documents in submission, ensuring all documents bear signatures where necessary. Applications will be date stamped once all required documents and payment are received. Applications missing documentation will not be considered received, but will be held until all documents received.
    • Once all application requirements have been submitted, payment may be made by credit card* over the phone or by cheque via the District’s drop box located at Municipal Hall. Any submissions via the drop box at Municipal Hall must be provided in an envelope. Physical drop box submissions will not be opened for at least 24 hours. *The District will not record nor retain credit card information.
    • Securities of any kind must received by cheque or Letter of Credit, as per District policy.
    • Hard copies of the application and any plans may be required to be provided at a later date when the public health situation improves.
  • Building Permit Applications
    • Contact building@squamish.ca prior to submission of application to confirm details, protocol and fees.
    • Building permit documents are to be enclosed in an envelope and dropped off in the drop box located at Municipal Hall. Emailed submissions to building@squamish.ca are also possible if documents bear all the necessary seals and signatures (note this may not be possible for some Schedules) with a Dropbox or Sync link to all documents in an email. Email submission for HOT2000 documentation can take place at the time of plan review. Energy Pre-Construction Report is required for application.
    • Plans and documents that are too large to be dropped off at the Municipal Hall drop box are to be submitted by scheduling an appointment at Municipal Hall front door with staff ahead of time. Staff will provide a box outside for the applicant to place plans in the box. All documents submitted will not be opened for at least 24 hours.
    • Once all application requirements have been submitted, payment may be made by phone with a credit card or cheque via the drop box located at Municipal Hall. Any submissions via the drop box at Municipal Hall must be provided in an envelope.