Online Services

We are working toward the incremental expansion of online services, including the launch of a self-serve portal using eCommerce and MyCity.

Online Payments

eCommerce is an easy, convenient and secure online service to make one-time payments by credit card. A login is not required.

You can make payments for the following:

Business Licence

You will need your account number or licence number and the access code that is printed on your invoice.

Make a payment


If you do not have your access code available, please contact

Bylaw Ticket

You will need your ticket number (e.g SQ12345) or licence plate number.

Make a payment

Dog Licence

Coming soon

Online Account Services

Online account services, via the MyCity portal, are being brought online in phases.

Available services currently includes Property Taxes, Utilities, Building Permits, Planning Applications and Businesses Licences.

The MyCity portal allows you to:

  • View account information 
  • Sign up for ebilling and invoices
  • View status of applications and milestones (including inspections in progress and pre-occupancy checklist detail)

Please note: If you already have an account for recreation program registration, you can use the same login to access MyCity.

Access MyCity


Have questions or need help? View the MyCity User Guide

Frequently Asked Questions
What is MyCity

This self-service site allows residents to view their account information for Property Taxes and Utilities,  Building & Planning permits and Business Licensing accounts.  Residents can also sign up to receive invoicing by email for accounts.

Dog licences will be added to this service in a future phase.

How do I access MyCity and my other District of Squamish accounts?

We have implemented a "Single Sign-On" system which enables users to create one District of Squamish account and use those login credentials to access a number of services. Future phases will add additional online services.

If you have previously created a District of Squamish Online Recreation account then you can use the same login to access MyCity Otherwise create an account now. From there you can complete your MyCity profile and register your PID, account or folder number (Building or Planning Application/Permit) with your access code.

The access code can be found on recent your most recent notice, reminders or upcoming renewal notices. For Building or Planning Applications the access code is provided by email, typically during the completion of application intake.

What can I do on MyCity?

You can view account information, notices, transaction history for:

  • Property Tax
  • Utilities
  • Business Licence
  • Building and Planning folder
    • Application information and details, which include the status of application and its milestone tasks (including inspections progress), dates and any outstanding fees and deposits.

For Business Licences, Property Taxes and Utilities you will also be able to “opt in” to paperless invoicing and reminders.

Will I be able to pay online?

Yes, you can pay for your Business Licence and/or Bylaw Enforcement Notice(Bylaw Ticket) using an accepted credit card. There are no surcharges at this time.

Please note payments over $2,000 are not accepted through the online system, and we are not able to process partial payments.

Credit card payments (online or in-person) are not accepted for Tax and Utilities at this time.

What is eCommerce?

eCommerce is an online system that allows payment of some District of Squamish services by credit card.

I logged onto MyCity but I can’t see my accounts or folders?

Once logged into MyCity you will need to complete the one-time step to register your account (Property Taxes, Utilities, Business Licence) or your folder (Building or Planning development application or permit) using the provided access code.

At this time, access codes are provided to customers by staff for permits and development applications.

Access codes will also be on reminder notices for Property Taxes, Utilities and Business Licences.

What are the related accounts showing when I register my folder or account?

The system will list other folders and accounts that are related to the property associated to the account or folder you’re registering. This is to make the registration process easier as you will not need to search for other accounts that you might wish to register at the same time.

If you select the related account and have the access code for that account or folder you will be able to register it to your account as well.

Why can’t I see my previous application history?

Information prior to 2021 is not viewable as it exists in our legacy systems, which do not offer online services.

Can I apply for development and building related permits online or book inspections?

The long-term plan is to include eApply and eInspection services for development related permits.

Where can I get help or provide feedback?

Please email:



Business Licence:

Property Taxes:


Feedback is welcomed on the value of information provided, for example, was it easy to sign on and register your account, and general comments about this service.

How do I get an access code?

For Building or Planning applications,  access codes are provided by staff via email.

For Property Taxes and Utility billing, the access code can be found on your Property Tax notices, Utility bills and recent reminder notices.