Water Metering FAQ

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Water Metering FAQ

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  • Angela Muellers Jan 8, 2020 1:12 PM (17 days ago)

    After some emails from the District I now have a better understanding of the new water meter system that is underway. I have asked for an update on this webpage so that home owners have more information. As I understand it currently commercial businesses have meters. The District can calculate how much residential home water use is in general but can only make an educated guess as to how much multi family buildings water use is as compared to single dwelling homes. All home owners are paying a portion of the cost of maintaining the water system with their Utility bill.

    Once multi family home complexes are metered the District can calculate what percentage of water is being used by single dwelling homes and bill accordingly. All single dwelling homes will pay the same bill regardless if you are a single person or renting out suites/rooms.

    Multi family complexes will have one meter and the strata will be charged for the water use that each complex uses. Complexes who use more will be billed for more - those who use less will pay less. It is up to each strata to distribute the bill either by unit numbers or devise another method by occupancy if approved by individual strata councils.

    Owners of multi level complexes may have a decrease in their water bill or increase compared to current costs depending on how much each complex uses.

    Owners of single dwelling homes may also face either an increase or decrease depending on the data collected from multi dwelling homes once all of the meters have been in place.

    All home owners portion of the water utility bill is not currently equatable nor will it be in the future. In metering multi family homes the data may show that these homes use less that individual single dwelling homes. If so townhouse/condo owners may pay less than single dwelling homes or vice versa depending on the results of the meters.

    My reaction is that homes with less people living in them are going to continue to pay more than their share of water use as compared to homes with multiple people and owners who are renting illegal suites. I am unsure as to why the District plans to make a change from the current system. How is this going to benefit the District? I do agree that everyone needs to be more conscious of water conservation.

  • Angela Muellers Dec 29, 2019 8:48 PM (27 days ago)

    As a long term resident in Squamish I have noticed that our Utility bill has more than tripled since I have lived here. I do not understand the District's logic of billing townhouses and not single dwelling homes from a perspective of building a fair community. I am a single person townhouse owner and will be paying for at least two other people's water use if our strata votes to divide the bill by the number of units. As a single person I do not have two incomes as most of the other residents in my complex. My direct neighbours have children. Affordability is already very difficult and this proposal targets single people living in townhouses to carry the weight of their neighbours. I also do not understand from a fairness point of view why the District would claim that they are not at this time metering houses, only townhouse complexes. My neighbour who owns a single dwelling home has a small cottage that she rents out, a trailer on her property, and takes in borders. My other neighbours have multiple renters. Many homes in Squamish have suits with multiple residents yet townhouse owners are required to pay a water bill?

  • Darlene Anderson Dec 1, 2018 9:00 PM (14 months ago)

    I am hoping that even though it is multi family buildings that are receiving water metering and will eventually be billed for water use that ALL users (residential and industrial) will be billed for water. It would be grossly unfair to bill residents in multi family buildings for water and not those in single family homes. I know you can't meter water use in single family homes, but through the metering of water in multifamily buildings you could get an idea of the average water use per family; and bill accordingly.

    I clean in both multifamily and single family homes. The only high flush toilets (13L per flush) I run into are those in single family homes - the older ones. And very few of these have replaced their toilets for lower water use toilets. (even though they could afford to). The stats I have are: 14 single family; 5 of which have high water use toilets; the rest are new enough they never had them in the first place. I believe that two probably had them replaced after construction. And 7 multi family homes; none of which are high use toilets.

    You need to bill EVERYONE for water at the same time - not just those that you can meter the water use.
    Thank you.

  • Simon Nov 13, 2018 8:44 PM (15 months ago)

    BTW your link above to "Squamish.ca/engage" (https://quamish.ca/engage) on the https://squamish.ca/our-services/water-and-waste-water/water-metering-faq/#moderated, "conveniently" does not work!
    Coincidence or engineered to avoid feedback?

  • Simon Nov 13, 2018 8:25 PM (15 months ago)

    By metering townhouse complexes, using one meter per complex, not per household does not, in any way address Customer Equity which you claim is one of the aims of this process. It simply continues the previous inequity of not metering the largest, individual, household water user, namely single family dwelling by not metering at all.
    The DOS should either meter all or none, or at least start with the largest users of water, as a group - single family households.

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