Technology Transformation Program

Latest News

July 19, 2017 – Development Management implementation kicks-off with the start of the Tempest Land module

June 30, 2017 – TTP Benchmarking Plan initiated to measure benefits and ROI of the program.

June 1, 2017 – Development Management project started.  Project charter completed and Project schedule established.

May 19, 2017 – Finance Solution (Payroll): Requirements Phase completed and Build Phase started.

Apr. 14, 2017 – Fleet Management Solution live

Apr. 7, 2017 – Finance Solution: Requirements and Solution Design Phase completed.

Apr. 6, 2017 – Fleet Management Solution onsite training completed.

Jan. 24, 2017 – Squamish Open Data  presentation to Council 

Dec. 16, 2016 – Finance Solution: Requirements workshops completed

Dec. 1, 2016 – FDM (Fire Management Software) software and database upgrade completed

Oct. 14, 2016 – Finance Solution: Planning workshops completed

Sep. 15, 2016 –  SquamishAlert Emergency mass notification solution goes live

Sep. 14, 2016 – Finance Solution: Vendor contract negotiations completed and contracts signed

July 26, 2016 – Finance Solution: Vendor selected

January 2016 – Technology Transformation Program launched

November 17, 2015 – Application Technology Roadmap adopted

Why the District needs the TTP

A recent, in-depth technology review identified that many major District systems were nearing end of life and needed replacement or significant upgrades.  With this in mind, the Information Technology (IT) department has significantly invested in, and built-out, its network and virtual server infrastructure to support new software acquisitions which will replace these existing high-risk, outdated, and obsolete software solutions.  These existing systems fall short due to a lack of integration, outdated underlying technology, functional limitations and significant gap areas that require manual workarounds.  Operationally, these current software constraints result in:

  • District challenges in obtaining timely and reliable data to inform management and strategic decisions;
  • Increases to District staff time spent on low value activities such as data entry, manual workarounds and extraction and reconciliation of data;
  • Internal barriers to improving the range and quality of services to the public;
  • Increasing costs and risks to maintain these aging and unsupported systems;
  • Growing levels of citizen frustration due to a lack of modern functionality;

The significant scope of work identified during the internal review brought about the creation of the Systems (Application) Technology Roadmap (SATR), which identified the highest priority areas and derived a planned approach and sequencing to the IT software overhaul. The SATR launched in Spring 2015 and was adopted by Council in November 2015.

The implementation of the Application Technology Roadmap is the Technology Transformation Program (TTP).  This program was launched in January 2016. 

Read the full report.

TTP Status

The first, and most complex project, and largest software acquisition in the TTP is the Core Business Solution - Financial Management implementation.  This monumental project commenced in September 2016 with completion planned for 2018.  A few significant benefits that will come from this project include:

  • A complete rebuild of the District’s chart of accounts which will facilitate improved operational and management reporting;
  • Improved process efficiencies with powerful workflows and  approval routing;
  • Increased public self-service offerings via the web.

This Financial Management solution is the major foundational layer to the building of the District’s integrated Enterprise Resource Planning (ERP) solution over the next four to five years.

A graphical representation of the integrated ERP solution is below. 


Core District Systems

Of the current systems in place, some modern, organization-wide, core systems are offering significant organizational benefit. These include the ESRI geographical information system (GIS), and Sharepoint electronic document and records management system (EDRMS). The District plans to retain these core systems long-term and plans to integrate them with all relevant future solutions.

Links and resources

What is a Systems Technology Roadmap? Why do we have one? What are the benefits? 

Read our Frequently Asked Questions.

Read the Application Technology Roadmap Strategy.

Read the TTP Core Business Solution– Financial Management vendor selection: Report to Council 

Visit the Squamish Open Data portal

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